How do I cancel my perpetual membership?
  • You can fill out an Online Perpetual Membership Cancellation Form, which will be sent to the Assistant Director of Facility Operations. 
  • You can also fill out the form in person at the CRWC, Field House or Hawkeye Tennis & Recreation Complex or find it on our website.  We accept it via email to rec-services@uiowa.edu, fax to 319-335-6655 or in person at the buildings listed above.

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When am I able to cancel my perpetual membership?
  • You can cancel your membership after 6 payroll deductions. 
    • Example: If you signed up and paid the set-up fee in January, your first deduction was on March 1 and your last required deduction is Aug 1 for your July membership. 
  • The cancelation form needs to be filled out prior to the 6th deduction.

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Does the 6 deduction minimum apply to everyone on my perpetual membership?
  • Yes, everyone is required 6 payroll deductions before they can cancel.

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How do I sign up for the UI Wellness Incentive Program?
  1. Check to see if you meet all of the requirements listed here
  2. If you meet the requirements, visit the CRWC, Field House or Hawkeye Tennis & Recreation Complex to sign up for a fac/staff perpetual membership.
  3. If you don't meet the requirements, you can still sign up for a fac/staff perpetual membership, but you will not receive the incentive credit. 

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If I qualify for the UI Wellness Incentive, when and where will I see the credit?
  • You will see the full membership fee taken out of your ubill each month, and the incentive credit (if achieved) shows up under the “earnings” section of your paycheck. 
  • Example:  If you meet all of the requirements in January, you will see the incentive credit on your March 1 paycheck under the “earnings” section. 

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How do I check my visits?

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What if I am being charged for a fac/staff perpetual payroll and also paying student fees?
  • UI Faculty/Staff who are enrolled for classes at the UI will be assessed the student recreation fee. Those UI Faculty/Staff who have purchased a Recreational Services membership may apply for a refund of the student recreation fee paid. To receive the refund, the UI Faculty/Staff must submit the following form no later than the last day of classes for the semester for which a refund is requested:  Rec_Fee_Refund_Form.pdf

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What if I forget my UI ID or REC card?
  • Every member gets two free forgotten ID passes per semester.  

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What if I want to bring guests with me?
  • Guests need to pay a walk-in fee.  Everyone 14 and older needs to have a photo ID with them to access our facilities.  

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Are lockers available to rent?
  • Locker availability varies by building.  Please call 319-335-9293 to ask about locker availability for the building of your choice. 

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Where does my Recreational Services Membership give me access?
  • Campus Recreation and Wellness Center, Field House, Hawkeye Tennis and Recreation Complex, and Fitness East. 

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What do I need to prove I am a University of Iowa alumni?
  • Please bring in a degree verification form.  You can get this from MyUI.  For help logging into MyUI, please contact the Office of Registrar at 319-335-0238.  

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Contact Us

NameTitleEmailPhone
Shea McMurray
Assistant Director, Facility Operations
Mallory Valentine
Coordinator, Facility Operations
Chuck Thomas
Assistant Director, Facility Operations
Brigham Phillips
Assistant Director, Facility Operations