Facility Attendant | Recreational Services
The University of Iowa

Locations:        Campus Recreation & Wellness Center (CRWC) or Field House (FH)

Supervisor:      Assistant Director of Facility Operations

Rate of Pay:     $8.20/hour (starting wage)

What you will learn

You can expect to learn skills such as customer service, time management, handling multiple tasks, and working with people from diverse backgrounds as well as part of a team. Although your job in the Division of Student Life may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.


To assist in the day to day management of the Campus Recreation & Wellness Center (CRWC) or Field House (FH) for the benefit of the members and the university community.  This position is responsible for monitoring the weight areas for the safety of patrons, cleaning, and issuing equipment upon request.  Other duties include carefully handling patron identification cards, laundry procedure, perform scheduled checks of the sauna, steam room, and locker rooms.  


  • Knowledge of all policies and procedures of the facilities.
  •  Responds to all building emergencies (Accidents/Injuries, Inclement Weather, etc)
  • General understanding of the operation of the CRWC or FH.
  • Keep facility in excellent condition while also providing great customer service to our members.
  • Conduct routine cleaning of fitness equipment.
  • Ensures outstanding customer service.
  • Works cooperatively with other areas of the department to achieve established goals.
  • Promotes a safe, clean, functional and marketable facility.
  • ·Enforces regulations regarding use of equipment and facility policies and procedures.
  • Consistent supervision of laundry supplies.
  • Monitoring and scheduled checks of the locker rooms, sauna and steam room.
  • Informed on the locker rental process.
  • Assist with locker clean out at all recreation facilities.
  • Accurately document and secure all items turned into the lost and found.
  • May be required to work special events outside normal hours of operation.
  • Performs other work as assigned.


  • Outstanding customer service skills and strong written and verbal communication skills.
  • Ability to interact with diverse groups through a variety of situations.
  • Mandatory attendance at semester training meetings.
  • Ability to use independent judgment when needed and strong problem-solving skills.
  • Must be able to accommodate a variable work schedule that may include early mornings, late evenings, weekends and holidays & breaks (works 2 of the 3 breaks).  Weekends include working 1 football game per season.

Training Requirements

  • Complete FERPA training 
  • Certifications in First Aid, CPR/AED or ability to obtain
  • Must successfully complete a criminal background check

Student Leadership Competencies

  • Problem Solving
  • Verbal Communication